Terms & Conditions

RIDE BUDDY TERMS AND CONDITIONS

THISFOLLOWINGUSERAGREEMENTDESCRIBESTHETERMSANDCONDITIONSONWHICH AP Mobility India Pvt Ltd., OFFERS YOU ACCESS TO THE RIDE BUDDY PLATFORM.

• This is user agreement (the “Agreement” or “User Agreement” or “Terms of Service”) for Ride Buddy (the “Ride Buddy Platform”), an application owned and operated by AP Mobility India Pvt Ltd., whose office is located at C-156 Radha Garden, Mawana Road, Meerut, Uttar Pradesh 250001. In this Agreement, Ride Buddy refers to the Ride Buddy Platform and/or AP Mobility India Pvt Ltd., as the context so requires. The Agreement, User Agreement or Terms of Service, individually and interchangeably refer to the updated/revised terms of service for Ride Buddy Platform, as periodically revised/updated and made available on the Ride Buddy Platform.
• Ride Buddy Platform would mean and refer to the application, that enables Ride Buddy Social Networking Platform and Ride Buddy Carpooling Services such as through a Mobile Apps, Progressive Web App, Websites and customer support systems.
• This Agreement, entered into between You and Ride Buddy is a legally binding agreement made between you (“You,” “Your,” or “Yourself”) and Ride Buddy. (“Ride Buddy,” “We,” “Us” or “Our”). The Agreement refers to the collective terms set out in this part, Part A and Part B, herein under.
• We reserve the right to amend this Agreement from time to time and we shall post the updated terms on the Ride Buddy Platform. When We post amended terms on the Ride Buddy Platform, You agree that, You may not use the Services without accepting them. Except as stated below, all amended terms shall automatically be effective after they are posted on the Ride Buddy Platform. Notwithstanding any headings, classifications,definitions, etc., Clauses by their very nature shall apply to all Services provided on the Ride Buddy Platform.
• Your use and access, to the Ride Buddy Platform is licensed by Ride Buddy only upon the condition that You accept all the terms contained in this Agreement. By signing up with or by using the Ride Buddy Platform, You confirm that You understand this Agreement and accept all of its terms. Any use of the Ride Buddy Platform without accepting the terms of the Agreement shall be deemed as illegal and unauthorised use of the Ride Buddy Platform. Should You choose not to accept to the terms in this Agreement, You shall not sign up with or use the Ride Buddy Platform.
• This paragraph applies to any version of the Ride Buddy Platform that You acquire from the Google Play Store and/or Apple Inc.’s App Store or through the Web application & Web sites hosted by the company. Google Play and/or Apple Inc.’s App Store is not a party to this Agreement and shall have no obligations with respect to the Ride Buddy Platform. Ride Buddy, not Google and/or Apple Inc., is solely responsible for the Ride Buddy Platform and the

content thereof as set forth hereunder. However, Google and Google’s Play Store and/or Apple Inc. and Apple Inc.’s App Store subsidiaries are third party beneficiaries of this Agreement. Upon Your acceptance of this Agreement, Google and/or Apple Inc. shall have the right (and will be deemed to have accepted the right) to enforce this Agreement against You as a third party beneficiary thereof. This Agreement incorporates by reference the Licensed Application End User License Agreement published by Google and/or Apple Inc., for purposes of which, You are “the End-User.” In the event of a conflict in the terms of the Licensed Application End User License Agreement and this Agreement, the terms of this Agreement shall apply.

• TERMINATION

• 7.1We may terminate or suspend the access to our Ride Buddy and/or Ride Buddy Platform at any point in time without cause and without prior notice or liability, including without limitation any breach of these Terms.
• 7.2You are entitled to terminate the agreement, after clearing any balance due, by closing of Your User Account. Ride Buddy reserves the right to keep the data of Your User Account for a period as may be required by Ride Buddy.
• INTELLECTUAL PROPERTY OWNERSHIP
  • 8.1 Ride Buddy shall own all right, title and interest, including all related intellectual property rights, in and to (i) the Ride Buddy Platform, Application, product, Ride Buddy Services and any suggestions, idea, feedback,data,recommendations or any other offering; (ii) text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code; or (iii) other information provided by You or any other party relating to the Ride Buddy Platform. Third party trademarks may appear on this Ride Buddy Platform/ Application and all rights therein are reserved to the registered owners of those trademarks.
• LIMITED LICENSE

• 9.1 Subject to Your compliance with these Terms, Ride Buddy grants You a limited, revocable, non-exclusive, non-transferable and non-sublicensable license to download and install a copy of the Application on a single mobile device that You own or control and to run such copy of the Application solely for Your own personal use and to use the Ride Buddy Platform.
• 9.2 You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party, Ride Buddy or Ride Buddy Platform in any way; (ii) modify or make derivative works based upon the Service or Application; (iii) create Internet “links” to the Ride Buddy Service or “frame” or “mirror” any Ride Buddy Platform on any

other server or wireless or Internet-based device; (iv) reverse engineer or access the Ride Buddy Platform in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the Service or Ride Buddy Platform, or (c) copy, reproduce, record, or make available to the public any ideas, features, functions or graphics of Ride Buddy or Ride Buddy Platform, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of Ride Buddy or Ride Buddy Platform.

• 9.3 You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Ride Buddy Platform, the Application or Ride Buddy or the data contained therein; or (v) attempt to gain unauthorized access to the Ride Buddy Platform, the Application or Ride Buddy or its related systems or networks; or (vi) You shall not make copies of any data, information, pricing, features, codes, source codes, intellectual property, etc..
• 9.4 Ride Buddy will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. Ride Buddy may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms.
• 9.5You acknowledge that Ride Buddy has no obligation to monitor Your access to or use of the Ride Buddy Platform, Ride Buddy, but has the right to do so for the purpose of operating the Ride Buddy Platform and Ride Buddy, to ensure Your compliance with these Terms, or to comply with Applicable Law.
• 9.6 Ride Buddy reserves the right, at any time and without prior notice, to remove or disable access to any account, any content that Ride Buddy, at its sole discretion, considers to be in violation of these Terms or otherwise harmful to the Ride Buddy Platform, Ride Buddy.
• ELIGIBILITY
  • 10.1Our Services are available only to, and may only be used by individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, Our Services are not available to children (persons under the age of 18) or to temporarily or indefinitely terminated Participants, both directly or otherwise. By becoming a Participant, You represent and warrant that You are at least 18 years old. By using the Ride Buddy Platform and/or the

Services, You represent and warrant that You have the right, authority and capacity to enter into this Agreement and to abide by the terms and conditions of this Agreement.

• 10.2You represent that You are the sole authorized user of Your account. You are responsible for maintaining the confidentiality of any password or OTP provided by You or Ride Buddy for accessing the Services. You are solely and fully responsible for all activities that occur under account. Ride Buddy has no control over the use of any User’s account and expressly disclaims any liability derived therefrom. Should You suspect that any unauthorized party may be using Your account or You suspect any other breach of security, You shall do all possible to secure and prevent further any such access and You will also contact Us immediately
• VERIFICATION OF IDS AND PHONE NUMBER
  • 11.1By accepting the terms and conditions contained herein, every Member or any person who wishes to register as a Member hereby agrees and consents to the fact that Ride Buddy collects and uses the profile information, IDs / documents belonging to them including but not limited to Driving License, Vehicle Registration Certificate, Passport, Official Email Id, PAN Card and AADHAR card, Job Profile and ID or other relevant proof-of-identity documents – for the purpose of verification of the information contained in such IDs / documents by third party service providers.
• SOCIAL MEDIA AND NETWORKING SITES
  • 12.1As part of the functionality of the Ride Buddy Platform, You may be able to login through online accounts You may have with third party service providers (each such account, a “Third Party Account”) by either:
  • 12.2Providing Your Third Party Account login information through the Ride Buddy Platform; or
  • 12.3Allowing Ride Buddy to access Your Third Party Account, as is permitted under the applicable terms and conditions that govern Your use of each Third Party Account.
  • 12.4You represent that You are entitled to disclose Your Third Party Account login information to Ride Buddy and/or grant Ride Buddy access to Your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by You of any of the terms and conditions that govern Your use of the applicable Third Party Account and without obligating Ride Buddy to pay any fees or making Ride Buddy subject to any usage limitations imposed by such third party service providers.
  • 12.5By granting Ride Buddy access to any Third Party Accounts, You understand that
    • 12.5.1 Ride Buddy may access, make available and store (if applicable) any content that You have provided to and stored in Your Third Party Account (the “SNS

Content”) so that it is available on and through the Ride Buddy Platform via Your account, including without limitation any demographic, image, friend, contacts or following/followed lists, and

• 12.5.2 Ride Buddy may submit and receive additional information to Your Third Party Account as indicated herein.
• 12.5.3 Unless otherwise specified in this Agreement, all SNS Content, if any, shall be considered to be Your Information (as defined below) and Your Content for purposes of this Agreement.
• 12.5.4 Depending on the Third Party Accounts You choose and subject to the privacy settings that You have set in such Third Party Accounts, personally identifiable information that You post to Your Third Party Accounts may be available on and through the Ride Buddy Platform.
• 12.6Please note that if a Third Party Account or associated service becomes unavailable or the Ride Buddy Platform’s access to such Third Party Account is terminated by the third party service provider, then SNS Content may no longer be available on and through the Ride Buddy Platform.
• 12.7PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD PARTY SERVICE

PROVIDERS. Ride Buddy makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or non-infringement, and Ride Buddy is not responsible for any SNS Content.

• RIDE BUDDY E-MAIL, TEXT, IN-APP NOTIFICATION AND WHATSAPP COMMUNICATIONS
  • 13.1E-mail communications, Whatsapp, In-App Notifications, In-App Chat, and text messages sent from Us or through Us are designed to make Your Ride Buddy experience more efficient and as part of usage of Ride Buddy platform and services.
  • 13.2By becoming a Participant, You specifically agree to accept and consent to receiving e-mail communications, Whatsapp, In-App Notification, Voice Calls and text messages initiated from Us or through Us, which include, without limitation: usage related information, new services or matching options, features of Ride Buddy, similar products and service information and any promotional offers or communications.
  • 13.3Standard text messaging charges applied by Your cell phone carrier will apply to text messages We send. Ride Buddy reserves the right to cancel the notification service at any time. If You do not wish

to receive any of our e-mail communications, Whatsapp, In-App Notifications, voice calls or text messages, you may not use the Services and Ride Buddy platform.

• YOUR INFORMATION
  • 14.1Your Information is any information You provide, configure, identity information, documents you upload, Location data, Routes you travel, publish or display (“post”), service usage data, your communication with other users & service providers, to the Ride Buddy Platform or send to other Users in the registration, home and office locations, or through ride creation, or in any public message area (including, but not limited to the feedback section) or through any email feature (“Your Information”).
  • 14.2Your Information will be stored on computers controlled by Ride Buddy and for the purposes of effective use of the Ride Buddy Platform.
  • 14.3You consent to Us using Your Information to create a User account that will allow You to participate in all the services on the Ride Buddy Platform.
  • 14.4You are solely responsible for Your Information and Your interactions with other people in the public, and We act only as a passive conduit for Your online posting of Your Information.
  • 14.5When You use the Ride Buddy Platform, You agree to provide accurate, current and complete information as prompted by Our application input forms and to maintain and timely update Your Information to keep it accurate, current and complete at all times during the Term of the Agreement.
  • 14.6You agree that We and other people of the public may rely on Your Information as accurate, current and complete. You acknowledge that if Your Information is untrue, inaccurate, not current or incomplete in any respect, We have the right to terminate this Agreement and Your use of the Services and you are liable for any legal actions.
  • 14.7You agree that Ride Buddy can use your information from time to time to analyze the data, publish the usage statistics, promotions and for providing the services and contribution to raise awareness about the benefits of the platform.
  • 14.8You agree to receive and validate the OTP through Phone SMS and Official Email address.
  • 14.9You agree to confirm your identity through various channels provided by the platform such as Adhaar, Driving License, etc., You authorize Ride Buddy platform to use third party verification services to verify the authenticity of the documents
• INFORMATION CONTROL
  • 15.1Location data collected and provided by the Ride Buddy Platform is for basic location purposes only and is not intended to

be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to death, personal injury, property or environmental damage. Neither Ride Buddy, nor any of its content providers, guarantees the availability, accuracy, completeness, reliability, or timeliness of location data displayed by the Services.

• 15.2Any of Your Information, including geolocational data, You upload, provide, or post on the Ride Buddy Platform may be accessible to certain Users of the Ride Buddy Platform.
• 15.3We cannot verify or guarantee the accuracy of the information Users provide Us on the Ride Buddy Platform, and We do not control the information provided by other Users that is made available through Our system. Therefore, Ride Buddy cannot and does not confirm each User’s purported identity.
• 15.4You may find other User’s information to be offensive, harmful, inaccurate, or deceptive. Please use caution and common sense when using the Ride Buddy Platform. Please note that there are also risks of dealing with underage persons or people acting under false pretence. By using the Ride Buddy Platform, You agree to accept such risks and Ride Buddy is not responsible for the acts or omissions of users on the Ride Buddy Platform. You will keep Ride Buddy indemnified from any loss or damages due to such wrong information or due to wrong usage of services.
• PRIVACY
  • 16.1Usage of Services available on the Ride Buddy platform is subject to Privacy Policy. By using Services You accept and agree to be bound and abide by the Privacy Policy. Ride Buddy reserves the right to amend Privacy Policy from time to time.
  • 16.2We only use Your information as described in the Privacy Policy. We view protection of users’ privacy as a very important community principle. We understand clearly that You and Your information is one of Our most important assets. We store and process Your information on computers that are protected by physical as well as technological security devices. We use third parties to verify and certify Our privacy principles.
  • 16.3If You object to Your Information being transferred or used in this way, please do not use or access Ride Buddy Platform Services.
• PROPRIETARY RIGHTS
  • 17.1Ride Buddy owns and retains ownership in the Ride Buddy Platform, viz., the interface of the Ride Buddy Platform, Logo, Trade Mark, Data, Websites, Content and the Site including the source codes thereof, and all intellectual property in respect thereof therein. Contingent upon Your compliance with the terms and conditions of this Agreement, Ride Buddy hereby grants to

You a limited, non-transferable, non-exclusive, non-assignable, revocable license to use the Ride Buddy Platform on

• 17.1.1. Any device that You own or control and as permitted by the rules prescribed by platforms such as Google’s Play Store and Apple’s App Store the Usage Rules set forth in Section 9.b. of the App Store, Play Store, Terms and Conditions (the “Usage Rules”).
• 17.1.2. This license does not allow You to use the Ride Buddy Platform on any device, You do not own or control, and You shall not distribute or make the Ride Buddy Platform available over a network where it could be used by multiple devices at the same time. You shall not rent, lease, lend, sell, redistribute or sublicense the Ride Buddy Platform. You shall not copy (except as expressly permitted by this license and the Usage Rules), decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Ride Buddy Platform, any updates, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law). Any attempt to do so is a violation of the rights of Ride Buddy and its licensors. If You breach this restriction, You may be subject to prosecution and damages. The terms of the license will govern any upgrades provided by Ride Buddy that replace and/or supplement the Ride Buddy Platform
• 17.1.3. You warrant and represent to Us that Your Information is posted by You and that You are the sole author of Your Information. To enable the Ride Buddy Platform to use Your Information without violating any rights You might have in such information, You automatically grant, and You represent and warrant that You have the right to grant, to Us and other Participants, a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, and database rights You have in Your Information and Your Content, and to use, copy, perform, display and distribute such information and content and to prepare derivative works of, or incorporate into other works, such information and content, in any media now known or not currently known, with respect to Your Information. Ride Buddy will only use Your Information and Content in accordance with Our Privacy Policy. You acknowledge that Ride Buddy may retain archived copies of Your Content. Ride Buddy does not assert any ownership over Your Content; rather, as between Us and You, subject to the rights granted to Us in these Terms of Service, You retain full ownership of all of Your Content and any intellectual property rights or other proprietary rights associated with Your Content.

In addition, other Participants may post copyrighted information on the Ride Buddy Platform, which has copyright protection whether or not it is identified as copyrighted. Except for that information which is in the public domain or for which You have been given permission, You will not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information of other Participants on the Ride Buddy Platform.

• INTELLECTUAL PROPERTY
  • 18.1All intellectual property rights on the Ride Buddy Platform and in the Services shall be owned by Us absolutely and in their entirety.
  • 18.2These rights include and are not limited to database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights wherever existing in the world together with the right to apply for protection of the same.
  • 18.3You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or such other information about the Ride Buddy Platform or the Services (“Submissions”), provided by You to Us are non-confidential and shall become the sole property of Ride Buddy.
  • 18.4Ride Buddy shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to You.
• COPYRIGHT COMPLAINTS AND COPYRIGHT AGENT
  • 19.1Ride Buddy respects the intellectual property of others, and expects Users to do the same. If You believe, in good faith, that any materials on the Services infringe upon Your copyrights, please send the following information to Ride Buddy’s Copyright Agent at AP Mobility India Pvt Ltd., #C-156 Radha Garden, Mawana Road, Ganga Nagar, Meerut, Uttar Pradesh 250001.
  • 19.2A description of the copyrighted work that You claim has been infringed, including specific location on the Services where the material You claim is infringed is located. Include enough information to allow Ride Buddy to locate the material, and explain why You think an infringement has taken place;
  • 19.3A description of the location where the original or an authorized copy of the copyrighted work exists – for example, the URL (Internet address) where it is posted or the name of the book in which it has been published;
  • 19.4Your address, telephone number, and e-mail address;

• 19.5A statement by You that You have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
• 19.6A statement by You, made under penalty of perjury, that the information in Your notice is accurate, and that You are the copyright owner or authorized to act on the copyright owner’s behalf; and
• 19.7An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.
• ONLINE CONTENT DISCLAIMER
  • 20.1Opinions, advice, statements, offers, or other information or content made available through the Ride Buddy Platform, but not directly by Us, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. We do not guarantee the accuracy, completeness, or usefulness of any information on the Services and neither do We adopt nor endorse nor are We responsible for the accuracy or reliability of any opinion, advice, or statement made by parties other than Us.
  • 20.2Under no circumstances will We be responsible for any loss or damage resulting from anyone’s reliance on information or other content posted on the Services, or transmitted to participants.
  • 20.3We reserve the right, but We have no obligation, to monitor the materials posted in the public areas of the Services. Notwithstanding this right, You remain solely responsible for the content of the photos, profiles (including Your name, image, and likeness), messages, notes, text, information, music, video, advertisements, listings, and other content (the “Content”) that You post in the public areas of the Services and in Your private chat and e-mail messages. We shall have the right to remove any such material that in Our sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of Users or others. E-mails, Conversation messages, notifications sent between You and other participants that are not readily accessible to the general public will be treated by Us as private to the extent required by applicable law.
  • 20.4The Ride Buddy Platform contains (or You may be sent through the Ride Buddy Platform or the Services) links to other web sites (“Third Party Sites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (the “Third Party Applications, Software or Content”). Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by Us,

and We are not responsible for any Third Party Sites accessed through the Ride Buddy Platform or any Third Party Applications, Software or Content posted on, available through or installed from the Ride Buddy Platform, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply approval or endorsement thereof by Us. If You decide to leave the Ride Buddy Platform and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, You do so at Your own risk and You should be aware that Our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any web site to which You navigate from the Ride Buddy Platform or relating to any applications You use or install from the Ride Buddy Platform.

• CONFIDENTIALITYYou agree not to use any technical, financial, strategic and other proprietary and confidential information relating to Ride Buddy’s business, operations and properties (“Confidential Information”) disclosed to You by Ride Buddy for Your own use or for any purpose other than as contemplated herein. You shall not disclose or permit disclosure of any Confidential Information to third parties. You agree to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information of Ride Buddy in order to prevent it from falling into the public domain. Notwithstanding the above, You shall not have liability to Ride Buddy with regard to any Confidential Information which You can prove:
  • i)was in the public domain at the time it was disclosed by Ride Buddy or has entered the public domain through no fault of Yours; was known to You, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure; is disclosed with the prior written approval of Ride Buddy;
  • ii)becomes known to You, without restriction, from a source other than Ride Buddy without breach of this Agreement by You and otherwise not in violation of Ride Buddy’s rights; or
  • iii)is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided, however, that You shall provide prompt notice of such court order or requirement to Ride Buddy to enable Ride Buddy to seek a protective order or otherwise prevent or restrict such disclosure.
• NO AGENCY
  • 22.1You and Ride Buddy are independent contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement.
• LIMITATION OF LIABILITY

• 23.1. IN NO EVENT WILL WE, OUR SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR OUR SUPPLIERS, BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR DELETION, CORRUPTION, LOSS OF DATA, LOSS OF PROGRAMS, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY OUR SERVICES, SERVICE INTERRUPTIONS, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES) ARISING OUT OF OR IN CONNECTION WITH RIDE BUDDY, OUR SERVICES OR THIS AGREEMENT (HOWEVER ARISING, INCLUDING NEGLIGENCE) EVEN IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.WE WILL NOT BE LIABLE FOR ANY DAMAGES, DIRECT, INDIRECT, INCIDENTAL AND/OR CONSEQUENTIAL, ARISING OUT OF THE USE OF RIDE BUDDY OR THE SERVICES, INCLUDING, WITHOUT LIMITATION, TO DAMAGES ARISING OUT OF COMMUNICATING AND/OR MEETING WITH OTHER PARTICIPANTS OF RIDE BUDDY OR THE SERVICES, OR INTRODUCED TO YOU VIA RIDE BUDDY OR THE SERVICES. SUCH DAMAGES INCLUDE, WITHOUT LIMITATION, PHYSICAL DAMAGES, LOSS OF PRODUCTIVE TIME, BODILY INJURY, DEATH AND OR EMOTIONAL DISTRESS AND DISCOMFORT.
• RELEASE:In the event that You have a dispute with one or more Users, You agree to release Ride Buddy (and Our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes with other Users or to Your use of the Ride Buddy Platform or the Services offered on it.
• BREACH
  • 25.1Without limiting other remedies, We may terminate Your Participation, remove Your Information, warn Our community of Your actions, issue a warning, and refuse to provide Our services to You if:
    • 25.1.1 You breach this Agreement or the documents it incorporates by reference;

• We are unable to verify or authenticate any information You provide to Us;
• We believe that Your actions may cause financial loss or legal liability for You, Our users or Us, or subject Ride Buddy or You or any other User to regulation by any state or local government or regulatory agency;
• if We suspect that You have engaged in fraudulent activity in connection with the Ride Buddy Platform or the Services.

• The feedback/rating from other users is low.

• AGREEMENT TO ARBITRATE ALL DISPUTES AND LEGAL CLAIMS
  • 26.1This Agreement shall be governed in accordance with laws of India. You and We agree that any legal disputes or claims arising out of or related to the Agreement (including but not limited to the use of the Ride Buddy Platform and/or the Services, or the interpretation, enforceability, revocability, or validity of the Agreement, or the arbitrability of any dispute), that cannot be resolved amicably by mutual discussions, shall be submitted to binding arbitration. Disputes will be resolved by arbitration, by a single arbitrator appointed upon mutual consent by the disputing Parties, in Bengaluru, India. If the Parties fail to appoint a sole arbitrator by mutual consent then arbitrators shall be appointed in accordance with the Indian Arbitration and Conciliation Act, 1996. The Courts at Bengaluru shall have exclusive jurisdiction to settle any disputes arising out of this Agreement.
• NOTICES, COMPLAINTS
  • 27.1Except as explicitly stated otherwise, any notices to Ride Buddy shall be given by certified mail, postage prepaid and return receipt requested to AP Mobility India Pvt Ltd., #C-156 Radha Garden, Mawana Road, Ganga Nagar, Meerut, Uttar Pradesh 250001., and any notices to You shall be provided to You through the Ride Buddy Platform or given to You via the email address You provide to Ride Buddy during the registration process. In such case, notice shall be deemed given 3 days after the date that the email was sent. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, We may give You notice by certified mail, postage prepaid and return receipt requested, to the address provided to Ride Buddy during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.
  • 27.2To resolve a complaint regarding the Service, You should first contact  Our  Customer  Service  Department  by  email at [email protected]. If you like to escalate to senior officer, send email to [email protected].
• TERM AND TERMINATION
  • 28.1This Agreement is effective upon use of the Ride Buddy Platform or the Services for new Users and upon the posting dates of any subsequent amendments to this Agreement for all current Users.
  • 28.2You may terminate Your participation in the Services at any time, for any reason upon receipt by Us of Your written or email notice of termination.
  • 28.3Either You or We may terminate Your participation in the Ride Buddy Platform, for any or no reason, without explanation. Upon such termination, We may retain an archived copy of records We have about You as may be required by law. We maintain sole

discretion to bar Your use of the Services in the future, for any or no reason. Even after Your participation in the Ride Buddy Platform is terminated, this Agreement will remain in effect.

• DISPUTE BETWEEN/WITH MEMBERS:
  • 29.1Notwithstanding anything contained in this agreement, Ride Buddy may at its sole discretion provide its Members with an online service for resolving inter se disputes. This service is non-binding. Ride Buddy is under no obligation to seek to resolve disputes and this Service is offered at Ride Buddys sole discretion and may be withdrawn at any time. Without prejudice, disputes arising between or any other matter in relation to the use of the Ride Buddy Platform between the Members shall be dealt with independently between such parties as deemed necessary.
  • 29.2Notwithstanding anything contained in this agreement, Ride Buddy reserves its right to suspend or terminate the account of any Member, who is found to be in breach of any of the terms of this Agreement, and render the Ride Buddy Platform inaccessible (temporarily or permanently, as the case maybe) with or without notice to such Member and without prejudice to such other legal claims that Ride Buddy may choose to agitate against such Member in breach, before an appropriate forum, at its discretion.
• GENERAL
  • 30.1This Agreement shall be governed by the laws in India without regard to choice of law principles. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be deemed severed and the remaining provisions shall be enforced. You agree that this Agreement and all incorporated agreements may be automatically assigned by Ride Buddy, in Our sole discretion in accordance with the “Notices” section of this Agreement. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by You or others does not waive Our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between the User and Ride Buddy with respect to the subject matter hereof. Sections referring to Services, Licenses, Liability Limit, Indemnity, and Resolution of Disputes shall survive any termination or expiration of this Agreement.

Ride Buddy Carpooling Services

Section 1: General Terms:

• The Ride Buddy Platform, provides Ride Buddy Carpooling Services which is a means to discover and connect people traveling in their private vehicle

on the same route same time as per the individual preferences. Instead of traveling separately on individual vehicles, users can pool and reduce vehicles from the road. Users can either offer carpool/bikepool (“Carpool Givers”) or find carpool/bikepool (“Carpool Takers”). “Carpool Takers” and “Carpool Givers” are matched based on their route and time. It is clarified that the Ride Buddy Platform for Ride Buddy Carpooling Services is intended to be used only on private vehicles (Non-transport vehicles) by Carpool Givers (irrespective of the Carpool Givers being the owner of such vehicle or otherwise) who are not registered as public service vehicle/transport vehicle / taxi service provider / taxi operators. The Ride Buddy Carpooling Services is not meant for and does not in any manner permit the use thereof by Carpool Givers as Taxi service or use of any vehicle through the Ride Buddy Carpooling Services as a public service vehicle or contract carriage or a stage carriage vehicle [as defined under the Motor Vehicles Act, 1988 (Act No. 59 of 1988)]. For purposes of this Agreement the services relating to connecting a Carpool Giver with a Carpool Taker for private vehicle rides shall collectively be defined as the “Carpooling Services”. This Agreement describes the terms and conditions that will govern Your use of and participation in the “Carpooling Services” of Ride Buddy Platform.

• Please read this Agreement carefully before using the Ride Buddy Carpooling Services. You must read, agree with and accept all of the terms and conditions contained in this Agreement, which includes those terms and conditions expressly set out below and those incorporated by reference, before You use any of the Ride Buddy Carpooling Services. By using any of the Ride Buddy Carpooling Services, You become a Participant in Ride Buddy Carpooling Services and a User of the Ride Buddy Carpooling Services available on the Ride Buddy Platform (“Participant” or “User”) and You agree to be bound by the terms and conditions of this Agreement with respect to such Ride Buddy Carpooling Services.
• Definitions :
  • 33.1“Account” is the user account that needs to be created by each user of Ride Buddy for registration and usage.
  • 33.2“Confidential Information” shall carry the meaning as provided in further clauses.
  • 33.3“Content” shall carry the meaning as ascribed in further clauses.
  • 33.4“Member” means any user of the Ride Buddy platform for Ride Buddy Carpooling Services only, who has downloaded the Ride Buddy application, and registered providing requisite data (correctness of which is the responsibility of the user herself/himself) with an express interest of Carpooling services either by offering carpool in his private vehicle or by taking carpool

, becomes a member of the Ride Buddy platform. Every Member, by the very act of registering, implicitly agrees to abide by all the Terms & Conditions laid out by Ride Buddy.

• 33.5“Carpool Giver” is an individual (registered on our platform) who is using a Ride Vehicle (Car/Bike) to travel on a particular

route and at a particular time for their own purpose, and willing to share the empty seats with other like-minded persons/colleagues/professionals or such other persons, rather driving alone, with the intent to reduce the vehicles on the road and reduce traffic congestion and pollution, may share costs of ride and have no intention to earn income or reward for sharing the rides. The Carpool Giver or anyone claiming under or through them, shall not be registered as a driver or a public service vehicle operator

/stage carrier or contract carrier or taxi operator. The Carpool Giver shall be legally eligible to drive the Ride Vehicle in India.

• 33.6“Ride Vehicle” shall mean the vehicle (Car) intended to be used by a Carpool Giver for own purpose and willing to share ride with the Carpool Taker (as defined below), which vehicle is owned by the Carpool Giver and listed on the Ride Buddy Platform by such Carpool Giver and is not registered as a taxi, stage carrier, contract carrier, transport vehicle or public service vehicle.
• 33.7“Carpool Taker” is the Individual who is looking to travel to a place at a particular time, and who is willing to join others rather taking own/adding more vehicles to congested roads. They are socially conscious and would like to prefer Carpooling options than adding vehicle to road. They prefer to participate in carpooling in rotation or share ride costs (Such as fuel) with Carpool Givers.
• 33.9“SNS Content” shall mean such content as defined at other place in this document .
• 33.10“Submissions” shall carry the meaning as defined at other place in this document.
• 33.11“Third Party Account” shall mean such account(s) as defined at other place in this document
• 33.12 “Third Party Sites”, “Third Party Applications, Software or Content” shall carry the meaning as ascribed at other place in this document

“Your Information” shall carry the meaning as ascribed at other place in this document

The terms mentioned here are applicable based on role of the users for the ride. Same user can be “Carpool Giver” and “Carpool Taker” as well. The terms applicable as per the role played for the shared ride. Terms that are not defined, shall carry their dictionary meaning.

• FORTHEPURPOSESOFRIDEBUDDYCARPOOLINGSERVICESRIDE BUDDY CARPOOLING Platform DOES NOT PROVIDE PUBLIC OR PRIVATE TRANSPORTATION SERVICES, AND RIDE BUDDY CARPOOLING SERVICE IS NOT ATRANSPORTATION CARRIER. IT IS UPTOTHE“CARPOOLGIVER”ORRIDEVEHICLEOWNERTODECIDE WHETHER OR NOT TO OFFER A RIDE TO A “CARPOOL TAKER” CONTACTEDTHROUGHTHERIDEBUDDYCARPOOLINGPLATFORM, ANDITISUPTHE“CARPOOLTAKER”TODECIDEWHETHERORNOT TOACCEPTARIDEFROMANY“CARPOOLGIVER”CONTACTED

THROUGH THE RIDE BUDDY CARPOOLING PLATFORM. ANY DECISION BY A USER (CARPOOLGIVER OR CARPOOL TAKER) TO OFFER OR TAKE RIDE ONCE SUCH USER IS MATCHED THROUGH THE RIDE BUDDY CARPOOLING PLATFORM IS A DECISION MADE IN SUCH USER’S SOLE DISCRETION. RIDE BUDDY CARPOOLING SERVICE OFFERS INFORMATION AND A METHOD TO DISCOVER AND CONNECT “CARPOOL GIVERS” AND “CARPOOL TAKERS” WITH EACH OTHER, BUT DOES NOT INTEND TO AND DOES NOT PROVIDE TRANSPORTATION SERVICES OR ACT IN ANY MANNER AS A TRANSPORTATION CARRIER, AND HAS NO RESPONSIBILITY OR LIABILITY FOR ANY TRANSPORTATION SERVICES VOLUNTARILY PROVIDED TO ANY “CARPOOL TAKER” BY ANY “CARPOOL GIVER” USING THE RIDE BUDDY CARPOOLING PLATFORM. YOU AGREE THAT RIDE BUDDY CARPOOLING PLATFORM ONLY PLAYS A TRANSIENT ROLE IN PROVIDING A TECHNOLOGICAL PLATFORM FOR CONNECTING YOU WITH A CARPOOL GIVER/ CARPOOL TAKER, AS THE CASE MAYBE AND AS SUCH, RIDE BUDDY CARPOOLING PLATFORM IS AND CONTINUES TO BE AN INTERMEDIARY FOR THE PURPOSES OF THE INFORMATION TECHNOLOGY ACT, 2000.

• For the purposes of Ride Buddy Carpooling Services, Ride Buddy represents the information platform designed and intended only for use as a platform for carpooling by interested users to find, connect with and join other suitable users interested in sharing rides.
• Sharing refers to joining (or allowing to join) another person, with a similar objective of sharing a vehicle for travel on a common route agreed by both parties, with or without using the Ride Buddy Carpooling Services through the Ride Buddy platform. Ride-sharing may or may not be accompanied with ride cost sharing among the travelling parties details of which will need to be agreed between both parties, before they decide to ride-share. Ride Vehicle Owner (Carpool Giver) represents the vehicle owner who is the registered and legal owner of the vehicle – car that is intended to be used for the act of sharing (defined above) through the Ride Buddy platform for Ride Buddy Carpooling Services.
• Carpool Takers joining the Ride Vehicle Owner (Carpool Giver) through the Ride Buddy platform for Ride Buddy Carpooling Services, for the express intention of ride-sharing only (that may or may not include ride cost-sharing, as mutually agreed)
• CARPOOL GIVER AND CARPOOL TAKER REPRESENTATIONS, WARRANTIES AND OBLIGATIONS.
  • 38.1By using the Ride Buddy Carpooling Services, the Carpool Giver represents, warrants the following to both Ride Buddy and any Carpool Taker and agrees that :
    • 38.1.1 Such Carpool Giver is at least 18 years of age.
    • 38.1.2 Such Carpool Giver possesses a valid Driving license issued by the relevant govt. authority and is authorized to operate a motor vehicle and has all appropriate  licenses,  approvals  and  authority  to

drive/ride the Ride Vehicles in all jurisdictions in which such Carpool Giver uses the Carpooling Services.

• 38.1.3 Such Carpool Giver owns, or has the legal right to operate, the Ride Vehicle such Carpool Giver uses when accepting Carpool Takers , and such Ride Vehicle is in good operating condition and meets all applicable statutory and state department of motor vehicle requirements for a vehicle of its kind.
• 38.1.4 Such Carpool Giver is not registered or enrolled or in any manner recorded in any private enterprise record or public record as a taxi or a public/stage or contract carrier driver or operator and that the Ride Vehicle is not registered with any appropriate authority as a public service transportation vehicle, stage carrier/ contract carrier or tourist vehicle.
• 38.1.5 Such Carpool Giver is named or scheduled on the insurance policy covering the Ride Vehicle such Carpool Giver uses when accepting Carpool Takers.
• 38.1.6 Such Carpool Giver has a valid policy of liability insurance (in coverage amounts consistent with all applicable legal requirements) for the operation of such Ride Vehicle to cover any anticipated losses related to such Carpool Giver’s sharing of rides to Carpool Takers.
• 38.1.7 Such Carpool Giver will be solely responsible for any and all liability which results from or is alleged as a result of the operation of the Ride Vehicle such Carpool Giver uses to share ride with Carpool Takers, including, but not limited to personal injuries, death and property damages.
• 38.1.8 In the event of a motor vehicle accident, such Carpool Giver will be solely responsible for compliance with any applicable statutory or department of motor vehicles requirements, and for all necessary contacts with such Carpool Giver’s insurance carrier
• 38.1.9 Such Carpool Giver will obey all local laws related to the matters set forth herein, and will be solely responsible for any violations of such local laws.
• 38.1.10 Such Carpool Giver will not make any misrepresentation regarding Ride Buddy, the Ride Buddy Platform, the Carpooling Services or such Carpool Giver’s status as a Driver, offer or provide transportation service for profit, as a public carrier or taxi service, charge for rides or otherwise seek non-voluntary compensation from Carpool Takers, or engage in any other activity in a manner that is inconsistent with such Carpool Giver’s obligations under this Agreement.

• 38.1.11 Such Carpool Giver will only accept Carpool Takers using the Ride Vehicle that has been reported to and added on Ride Buddy carpool platform.
• 38.1.12 Such Carpool Giver will not discriminate or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation.
• 38.1.13 Such Carpool Giver is medically fit to drive in accordance with applicable law.
• 38.1.14 Such Carpool Giver will not demand any additional cost from the Carpool Taker other than the mutually pre-agreed cost.
• 38.2 The Carpool Giver further agrees, represents and undertakes to both Ride Buddy and a Carpool Taker:
  • 38.2.1 That the Trip shall not be for any fraudulent, unlawful or criminal activity.
  • 38.2.2 That they will procure for the Ride Vehicle, a insurance policy, which provides insurance cover to the occupants (including, but not limited to, Carpool Takers / Co-Travellers) in the Ride Vehicle and covers third party liability.
  • 38.2.3 That they will present themselves on time and at the place agreed with the specified Ride Vehicle;
  • 38.2.4 That they will immediately inform all Carpool Takers of any change whatsoever to the Trip.
  • 38.2.5. If one or more Carpool Takers have joined the ride already and the Carpool Giver decides to change any aspect of the Trip, the Carpool Giver undertakes to contact all Carpool Takers who have made a booking in relation to that Trip and to obtain the agreement of all Carpool Takers to the change.
  • 38.2.6 If a Carpool Taker refuses the change, they are entitled to a full refund of carpool points and without any deduction of carpool points being given to the Carpool Giver.
  • 38.2.7 The Carpool Giver self-declares that he/she complies fully with all legal requirements of owning and driving the Ride Vehicle in use with fully compliant legal documents that include, but are not limited to, a valid driving license, appropriate and valid insurance policy, appropriate registration and tax paid certificates for the vehicle, and a valid pollution-under-control (PUC) certificate.

• 38.2.8 The Carpool Giver must comply with agreed timings and reach the pickup point on time or keep the Carpool Takers informed in case of any unforeseen delay. The Carpool Giver shall not deviate from the agreed route, unless under exceptional circumstances when the agreed route becomes untenable. In case of any deviation due to exceptional circumstances the Carpool Giver must keep the Carpool Takers informed of any such change before the deviation, and at the earliest possible time.
• 38.2.9 The Carpool Giver agrees and undertakes to take out and maintain a insurance policy to cover third party liability, the occupants of the Ride Vehicle and the Trip offered or confirmed through the Site/Ride Buddy Carpool Platform.
• 38.2.10 The Carpool Giver agrees that they will, on request, provide the Carpool Taker with evidence, in advance of the Trip, of the complete validity of its insurance policy.
• 38.2.11 The Carpool Giver also undertakes to hold a valid driving license and that the Carpool Giver will own or will be entitled to use the Ride Vehicle and that the Ride Vehicle will have a valid PUC (Pollution Under Control) certificate and the Carpool Taker is entitled to request evidence of the Carpool Givers insurance, registration certificate (log book), driving licence and PUC certificate at any time up to completion of the Trip.
• 38.2.12 It is the Carpool Givers responsibility to ensure that their insurance provides adequate cover to Ride for the trip. It is up to each Carpool Giver and Carpool Taker to confirm with each other that the Carpool Giver & Carpool Takers are covered by valid insurance. The Carpool Giver must confirm that their insurance policy allows them to carry Carpool Takers and that their insurance policy covers all Carpool Takers in case of any accident or incident, which may occur during a Trip.
• 38.2.13 The Carpool giver agrees to comply all driving restrictions, road restrictions, and guidelines and follow safe driving practices.
• 38.3The Carpool Taker agrees, represents and undertakes to both Ride Buddy and a Carpool Giver:
  • 38.3.1 You are of age 18years and above
  • 38.3.2 That the Trip shall not be for any fraudulent, unlawful or criminal activity.
  • 38.3.3 That they will present themselves on time and at the place agreed with the Carpool Giver;

• 38.3.4 That they will immediately inform the Carpool Giver or Ride Buddy if they are required to cancel a Carpool.
• 38.3.5 That they will comply with the Good Conduct Charter at all times.
• 38.3.6 The Carpool Taker agrees to wait at the pickup point at the agreed time for the Carpool Giver to arrive.
• 38.3.7 That they will share the agreed ride cost with the Carpool Giver by using the Carpool point system provided on the Ride Buddy platform.
• 38.3.8 That they will not cancel the carpool at last minute and they will agree to share their agreed ride cost, when cancelled at the last minute.
• With respect to Your participation on the Ride Buddy Platform or through the Ride Buddy Carpooling Services, You agree that You will not:
  • 39.1. Impersonate any person or entity;
  • 39.2. “Stalk” or otherwise harass any person;
  • 39.3. use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Services or its contents or user information of Ride Buddy platform;
  • 39.4. post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights;
  • 39.5. remove any copyright, trademark or other proprietary rights notices contained in the Service;
  • 39.6. interfere with or disrupt the Services or the Ride Buddy Platform or the servers or networks connected to the Services or the Ride Buddy Platform;
  • 39.7. post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment;
  • 39.8. forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Service;
  • 39.9. “frame” or “mirror” any part of the Service, without Our prior written authorization or use meta tags or code or other devices containing any reference to Us or the Services or the Ride Buddy Platform in order to direct any person to any other web site for any purpose; or
  • 39.10. modify, adapt, sublicense, translate, sell, reverse engineer, decipher, decompile or otherwise disassemble any portion of the

Services or any software used on or for the Services or cause others to do so.

• 39.11. You further agree that Your Information and Your interactions for the Ride Buddy Carpooling Services on the Ride Buddy Platform shall not:
• 39.12. be false, inaccurate or misleading (directly or by omission or failure to update information);
• 39.13. infringe any third party’s rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
• 39.14. violate any law, statute, ordinance or regulation;
• 39.15. be defamatory, trade, abusive, obscene, profane, offensive, sexually offensive, threatening, harassing, racially offensive or illegal material;
• 39.16. contain any offensive anatomical or sexual references, or offensive sexually suggestive or connotative language;
• 39.17. include in Your Information any telephone numbers, street addresses, last names, URL’s or E-mail addresses other than where explicitly asked for it in the Your registration and profile section;
• 39.18. contain any viruses, Trojan horses, worms, time bombs, cancelbots, Easter eggs or other computer programming routines that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;
• 39.19. create liability for Us or cause Us to become subject to regulation as a transportation carrier or provider of taxi service; or
• 39.20. link directly or indirectly to any other web sites. You further agree that You will not transfer, use, or sell Your Ride Buddy account and/or ID to any another party. We reserve the right, but We have no obligation, to reject any Participant that does not comply with these prohibitions.
• Notwithstanding anything in the foregoing, Members agree and accept that all of the information they provide to Ride Buddy when setting up their user Account and at any other time later, shall be true, correct, complete and accurate in all respects. Members also agree that any information supplied to Ride Buddy or posted on the Site in connection with any Trip, Vehicle or Car Sharing will be true, accurate and complete. Unless expressly agreed by Ride Buddy, Members are limited to one User Account per person/Member. No User Account may be created on behalf of, or in order to impersonate, another person. Ride Buddy reserves the right to suspend the account or apply penalty for the users who violate the intended use and terms and conditions.
• Without prejudice to anything stated herein, the Site and the Ride Buddy Carpooling Services are strictly limited to providing a Platform Service for Carpool givers and Carpool Takers to connect them and help them share a

car or bike in a private capacity. The Ride Buddy Carpooling Services shall not be used to offer or accept car sharing for hire or reward or for profit or in any commercial or professional context. The Ride Buddy Carpooling Services shall be used only to offer or accept car ride sharing in exchange for carpool points to rotate carpooling or to share the cost of the ride between the Carpool Giver and the Carpool Takers. Members are reminded that using the Carpooling Services and offering Trips for hire or reward or in a commercial or professional capacity may invalidate a Car Owners insurance and invite adverse legal actions by the road transport authorities. Ride Buddy shall not be in for any loss or damage incurred by a Member as a result of any or breach by a Member of these Conditions including where any Car Owner (in breach of these terms) offers Services through the Site in a professional or commercial capacity (thereby potentially invalidating their insurance) and breach of any agreement between the Carpool Giver and the Carpool Taker. Any offering of Carpool rides in violation of the Conditions shall be at the sole risk such Member and Ride Buddy shall have no liability towards Members for such violations.

• If the Carpool Taker or Carpool Giver fail to comply with any of these terms or any other Conditions Ride Buddy reserves the right to keep information relating to the breach, to publish or disclose this information on the Members online profile and to suspend or withdraw the Members access to the Ride Buddy Platform, in addition to enforcing such other rights and remedies available under law, that it may explore. You shall ensure that all other persons who accompany the Carpool Taker in the Trip comply with these Conditions as applicable to a Carpool Taker.

• CARPOOL WALLET AND PAYMENT SYSTEM:

Point Conversion:

RideBuddy operates on a point-based system. Money added to a user’s RideBuddy wallet will be converted to points at a 1:1 ratio. For example, if you add ₹100 to your wallet, you will receive 100 points.

Wallet Balance Requirement:

To book a ride on RideBuddy, users must maintain a sufficient balance in their RideBuddy wallet. The ride fare will be deducted from the wallet at the time of booking, and the same number of points will be transferred to the driver’s wallet upon ride completion.

Reward Points:-

RideBuddy rewards users with points for various activities, including referrals, promotions, and more. These points will accumulate in your “Rewarded Points” balance and can be viewed in your RideBuddy account.

Non-Monetary Value:

Rewarded points hold no monetary value and cannot be converted into real currency or withdrawn from your RideBuddy account.

Payment Utilization:

Users can utilize a portion of their rewarded points to pay for ride fares. The exact percentage of rewarded points that can be utilized for payment may vary based on promotions and campaigns but will be clearly communicated within the app.

Utilization Limits:

Users are not allowed to use all of their rewarded points for a single ride payment. There will be a maximum limit on the percentage of the ride fare that can be paid using rewarded points. This limit will be determined by RideBuddy and communicated to users.

Point Expiry:

RideBuddy points earned through rewards do not expire, as long as the user’s RideBuddy account remains active and in good standing.

Point Addition:

Users can add points to their RideBuddy wallet using various payment methods, including UPI, payment wallets, Cashfree payment gateway, credit cards, and more.

Withdrawal of Wallet Balance:

Users can withdraw the wallet balance that consists of points added to the wallet or points earned by offering rides. Withdrawal requests will be processed based on the user’s approval of these terms and conditions. Please note that during the withdrawal process, a small amount may apply according to the charges imposed by the selected payment gateway or financial institution. These charges will be clearly communicated to the user before confirming the withdrawal.

Withdrawal Process:

When a withdrawal request is approved, the transfer of the withdrawal amount to the user’s desired account will be initiated on the same day. Transfers will be executed through NEFT or UPI.

Fraud Prevention:

RideBuddy reserves the right to investigate and take action against any fraudulent activities related to the point system. Any misuse or fraudulent attempts to gain points may result in the suspension or termination of the user’s account.

Point Adjustments:

RideBuddy may make adjustments to points or wallet balances in cases of errors, discrepancies, or fraudulent activities, as determined by RideBuddy.

Updates and Notifications:

Users will be notified of any changes to the point system terms and conditions through the RideBuddy app. It is the user’s responsibility to stay informed about these changes.

Dispute Resolution:

Any disputes related to the point system should be reported to RideBuddy’s customer support. RideBuddy will make a reasonable effort to resolve disputes in a fair and timely manner.

Note: By using the RideBuddy app and participating in the point system, users agree to these terms and conditions. RideBuddy reserves the right to modify these terms at any time and will notify users of such changes through the app. Users are encouraged to review these terms regularly to stay informed.

• SAFETY

You are responsible for your safety with regard to the carpooling undertaken using the Ride Buddy Carpooling Services on the Ride Buddy Platform. Ride Buddy Platform for Ride Buddy Carpooling Services is only a technology-enabled social platform that helps you to initiate, accept and undertake carpooling in order to use sustainable means of commuting, reduce fuel cost, reduce stress associated with driving and reduce overall traffic on the roads. You are encouraged to use Ride Buddy responsibly and safely, Ride Buddy provides you with multiple matches based on your routes and it is up to the Carpool Giver and Carpool Taker to choose their carpool partners.

• RESTRICTED ACTIVITIES:
  • 45.1You agree that You will use the Ride Buddy Carpooling Services in a manner consistent with any and all applicable laws and regulations. We reserve the right, but are not obligated to investigate and terminate

• 45.2Your participation in the Ride Buddy Platform will be terminated, if You have misused the Ride Buddy Platform or the Ride Buddy Carpooling Services, or behaved in a way which could be regarded as inappropriate or whose conduct is unlawful or illegal.
• 45.3Carpooling with family members with the intention of exploiting the platform and its offers is prohibited.
• 45.4Ride Buddy Platform for rendering Ride Buddy Carpooling Services is developed to permit, and can only be used to offer two

(2) rides by a Carpool Giver and/or Carpool Taker in 24 hours of a calendar day. Any attempt to increase the number of trips by an individual either directly or indirectly (by creating alias profiles) would be deemed as a breach of these terms, warranting immediate suspension/termination of the account without any further notice.

• By accepting this Agreement, you agree that:
  • 46.1We may obtain information about You, including without limitation the Carpool Giver’s driving record, location , references, Contacts, Account balance and credit information.
  • 46.2You hereby, expressly, and this shall be deemed to be a written consent as per the relevant laws, authorizing Us to perform a background check on You, and further agrees to provide any necessary authorization through mail, letter or fax to facilitate Ride Buddy access to the Your official driving record, references and credit information during the term of the Agreement.
  • 46.3 You accept the terms of Ride Buddy’s Privacy Policy.
• INDEMNITY
  • 47.1You will defend, indemnify, and hold Us and Our officers, directors, employees, agents and any third parties harmless for any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of Your use of the Service, including:
  • 47.2Your breach of this Agreement or the documents it incorporates by reference; or
  • 47.3Your violation of any law or the rights of a third party, including, without limitation, Carpool Givers, Carpool Takers, other motorists, and pedestrians, as a result of Your own interaction with such third party,
  • 47.4any allegation that any materials that You submit to Us or transmit to the Services or to Us infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party;
  • 47.5Your ownership, use or operation of a motor vehicle or passenger vehicle, including Your provision of rides to Carpool Takers; and/or

• 47.6any other activities in connection with the Services. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person.
• OTHER DISCLAIMERS
  • 48.1We, Our subsidiaries, officers, directors, employees and our suppliers provide the Ride Buddy Platform and the Services on an “as is” basis and without any warranty or condition, express, implied or statutory. We do not guarantee and do not promise any specific results from use of the Ride Buddy Platform and/or the Services. We, Our subsidiaries, officers, directors, employees and Our suppliers specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non- infringement. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to You. This warranty gives You specific legal rights and You may also have other legal rights that vary from state to state. We do not warrant that Your use of the Services will be accurate, complete, reliable, current, secure, uninterrupted, always available, or error-free, or will meet Your requirements, that any defects in the Services will be corrected, or that the Services are free of viruses or other harmful components.
  • 48.2We disclaim liability for, and no warranty is made with respect to, connectivity and availability. We cannot guarantee that each User is at least the required minimum age, nor do We accept responsibility or liability for any content, communication or other use or access of the Ride Buddy Platform or the Services by persons under the age of 18yrs in violation of this Agreement. We are not responsible or liable in any manner for any Content posted on the Ride Buddy Platform or in connection with the Service, whether posted or caused by Users of the Ride Buddy Platform, by Ride Buddy, by third parties or by any of the equipment or programming associated with or utilized in the Ride Buddy Platform or the Services. Although We provide rules for User conduct and postings, We do not control and are not responsible for what Users post, transmit or share on the Ride Buddy Platform and are not responsible for any offensive, inappropriate, obscene, unlawful or otherwise objectionable content You may encounter on the Ride Buddy Platform or in connection with any Content. Ride Buddy is not responsible for the conduct, whether online or offline, of any user of the Ride Buddy Platform or Services. It also is possible for others to obtain personal information about You due to Your use of the Ride Buddy Platform or the Services, and that the recipient may use such information to harass or injure You. We are not responsible for the use of any personal information that You disclose on the Ride Buddy Platform or through the Services.
  • 48.3You are solely responsible for Your interactions with other Users. We reserve the right, but have no obligation, to monitor disputes between You and other Users. Please carefully select the

type of information that You post on the Ride Buddy Platform or through the Services or release to others. We disclaim all liability, regardless of the form of action, for the acts or omissions of other Participants or Users. Ride Buddy only offers a venue that enables Carpool Givers and Carpool Takers to match with each other. Ride Buddy does not offer transportation services and Ride Buddy is not a transportation company. We are not involved in the actual ride provided by Carpool Givers to Carpool Takers. As a result, We have no control over the quality or safety of the ride that occurs as a result of the Service; nor do We have any control over the truth or accuracy of the of Participants’ information listed on the Ride Buddy Platform. We cannot ensure that a Carpool Giver or Carpool Taker is who he or she claims to be or that a Carpool Giver or Carpool Taker will actually complete an arranged service. We reserve the right to change any and all Content, software and other items used or contained in the Ride Buddy Platform and the Services at any time without notice. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by Ride Buddy or the Ride Buddy Platform.

• 48.4The Ride Buddy Platform and the Services may be temporarily unavailable from time to time for maintenance or other reasons. Ride Buddy assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User communications. Ride Buddy is not responsible for any technical malfunction or other problems of any telephone network or service, computer systems, servers or providers, computer or mobile phone equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet, on the Ride Buddy Platform, on any web site or any combination thereof, including injury or damage to User’s or to any other person’s computer, mobile phone, or other hardware or software, related to or resulting from using or downloading materials in connection with the Web and/or in connection with the Services.
• 48.5Ride Buddy will try best to provide accurate information related to Location, Estimated time, User profiles. However it is Your responsibility to validate before using. Company will try best to make services up and running reliably however it is not an obligation and there is no guarantee provided. Ride Buddy Carpool Platform shall not be used in critical or important scenarios, if used it is at members discretion and liability.
• CONFIDENTIALITY
  • 49.1You agree not to use any technical, financial, strategic and other proprietary and confidential information relating to Ride Buddy’s business, operations and properties (“Confidential

Information”) disclosed to You by Ride Buddy for Your own use or for any purpose other than as contemplated herein. You shall not disclose or permit disclosure of any Confidential Information to third parties. You agree to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information of Ride Buddy in order to prevent it from falling into the public domain. Notwithstanding the above, You shall not have liability to Ride Buddy with regard to any Confidential Information which You can prove:

• 49.2was in the public domain at the time it was disclosed by Ride Buddy or has entered the public domain through no fault of Yours; was known to You, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure; is disclosed with the prior written approval of Ride Buddy;
• 49.3becomes known to You, without restriction, from a source other than Ride Buddy without breach of this Agreement by You and otherwise not in violation of Ride Buddy’s rights; or
• 49.4is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided, however, that You shall provide prompt notice of such court order or requirement to Ride Buddy to enable Ride Buddy to seek a protective order or otherwise prevent or restrict such disclosure.
• NO AGENCY
  • 50.1You and Ride Buddy are independent contractors, and no agency, partnership, joint venture, employee-employer or franchisor-franchisee relationship is intended or created by this Agreement.
• LIMITATION OF LIABILITY
  • 51.1IN NO EVENT WILL WE, OUR SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES OR OUR SUPPLIERS, BE LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR DELETION, CORRUPTION, LOSS OF DATA, LOSS OF PROGRAMS, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY OUR SERVICES, SERVICE INTERRUPTIONS, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES) ARISING OUT OF OR IN CONNECTION WITH RIDE BUDDY, OUR SERVICES OR THIS AGREEMENT (HOWEVER ARISING, INCLUDING NEGLIGENCE) EVEN IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.WE WILL NOT BE LIABLE FOR ANY DAMAGES, DIRECT, INDIRECT, INCIDENTAL AND/OR CONSEQUENTIAL, ARISING OUT OF THE USE OF RIDE BUDDY OR THE SERVICES, INCLUDING, WITHOUT LIMITATION,   TO   DAMAGES   ARISING   OUT   OF

COMMUNICATING AND/OR MEETING WITH OTHER PARTICIPANTS OF RIDE BUDDY OR THE SERVICES, OR INTRODUCED TO YOU VIA RIDE BUDDY OR THE SERVICES. SUCH DAMAGES INCLUDE, WITHOUT LIMITATION, PHYSICAL DAMAGES, LOSS OF PRODUCTIVE TIME, BODILY INJURY, DEATH AND OR EMOTIONAL DISTRESS AND DISCOMFORT.

• 51.2Ride Buddy has no responsibility whatsoever for the actions or conduct of “Carpool Givers” or “Carpool Takers”. Ride Buddy has no obligation to intervene in or be involved in any way in disputes that may arise between “Carpool Givers”, “Carpool Takers”, or Third Parties. Responsibility for the decisions you make regarding providing or accepting ride sharing rest solely with You. It is each user’s responsibility to take reasonable precautions in all actions and interactions with any party they may interact with through use of the services. Ride Buddy may but has no responsibility to screen or otherwise evaluate potential users. Users understand and accept that Ride Buddy has no control over the identity or actions of the Carpool Givers and Carpool Takers , and Ride Buddy requests that users exercise caution and good judgment when using the services Carpool Givers and Carpool Takers use the services at their own risk and evaluation.
• 51.3Notwithstanding anything in the foregoing and without prejudice thereto, Ride Buddy shall not be liable for any loss or damage arising as a result of:
  • 51.3.1 False, misleading, inaccurate or incomplete information being provided by a Member;
  • 51.3.2 The cancellation of a Trip by a Carpool Giver or Carpool Taker;
  • 51.3.3 Any fraud, fraudulent misrepresentation or breach of duty or breach of any of these Conditions by a Carpool Giver or Carpool Takers before, during or after a Trip.
  • 51.3.4 Ride Buddy will not be liable to any Member for any business, financial or economic loss or for any consequential or indirect loss such as lost reputation, lost bargain, lost profit, loss of anticipated savings or lost opportunity arising as a result of the services provided by, or enabled through, the Ride Buddy platform (whether suffered or incurred as a result of the Ride Buddys negligence or otherwise).
• 51.4Ride Buddy will not be liable to any Member in relation to any Ride. Given that Carpool Givers are required to hold valid insurance to cover a Ride and given that Ride Buddys service is limited to putting Carpool Givers and Carpool Takers in touch with each other and cannot oversee any Ride, Members accept that the limitations on the Ride Buddys liability set out above are reasonable.

• RELEASE: In the event that You have a dispute with one or more Users, You agree to release Ride Buddy (and Our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes with other Users or to Your use of the Ride Buddy Platform or the Carpooling Services.
• BREACH
  • 53.1Without limiting other remedies, We may terminate Your Participation, remove Your Information, warn Our community of Your actions, issue a warning, and refuse to provide Our services to You if:
    • 53.1.1 You breach this Agreement or the documents it incorporates by reference;
    • 53.1.2 We are unable to verify or authenticate any information You provide to Us;
    • 53.1.3 We believe that Your actions may cause financial loss or legal liability for You, Our users or Us, or subject Ride Buddy or You or any other User to regulation by any state or local government or regulatory agency; or
    • 53.1.4 if We suspect that You have engaged in fraudulent activity in connection with the Ride Buddy Platform or the Services.
    • 53.1.5 The feedback/rating from other users is low.
• AGREEMENT TO ARBITRATE ALL DISPUTES AND LEGAL CLAIMS
  • 54.1This Agreement shall be governed in accordance with laws of India. You and We agree that any legal disputes or claims arising out of or related to the Agreement (including but not limited to the use of the Ride Buddy Platform and/or the Services, or the interpretation, enforceability, revocability, or validity of the Agreement, or the arbitrability of any dispute), that cannot be resolved amicably by mutual discussions, shall be submitted to binding arbitration. Disputes will be resolved by arbitration, by a single arbitrator appointed upon mutual consent by the disputing Parties, in Bengaluru, India. If the Parties fail to appoint a sole arbitrator by mutual consent then arbitrators shall be appointed in accordance with the Indian Arbitration and Conciliation Act, 1996. The Courts at Bengaluru shall have exclusive jurisdiction to settle any disputes arising out of this Agreement.
• NOTICES, COMPLAINTS
  • 55.1Except as explicitly stated otherwise, any notices to Ride Buddy shall be given by certified mail, postage prepaid and return receipt requested to AP Mobility India Pvt Ltd., #C-156 Radha Garden, Mawana Road, Ganga Nagar, Meerut, Uttar Pradesh 250001., and any notices to You shall be provided to You through

the Ride Buddy Platform or given to You via the email address You provide to Ride Buddy during the registration process. In such case, notice shall be deemed given 3 days after the date that the email was sent. Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, We may give You notice by certified mail, postage prepaid and return receipt requested, to the address provided to Ride Buddy during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.

• 55.2To resolve a complaint regarding the Service, You should first contact  Our  Customer  Service  Department  by  email at [email protected]. If you like to escalate to senior officer, send email to [email protected].
• TERM AND TERMINATION
  • 56.1This Agreement is effective upon use of the Ride Buddy Platform or the Services for new Users and upon the posting dates of any subsequent amendments to this Agreement for all current Users.
  • 56.2You may terminate Your participation in the Services at any time, for any reason upon receipt by Us of Your written or email notice of termination.
  • 56.3Either You or We may terminate Your participation in the Ride Buddy Platform, for any or no reason, without explanation. Upon such termination, We may retain an archived copy of records We have about You as may be required by law. We maintain sole discretion to bar Your use of the Services in the future, for any or no reason. Even after Your participation in the Ride Buddy Platform is terminated, this Agreement will remain in effect.
• DISPUTE BETWEEN/WITH MEMBERS:
  • 57.1Notwithstanding anything contained in this agreement, Ride Buddy may at its sole discretion provide its Members with an online service for resolving inter member disputes. This service is non- binding. Ride Buddy is under no obligation to seek to resolve disputes and this Service is offered at Ride Buddys sole discretion and may be withdrawn at any time. Without prejudice, disputes arising out the Ride between Carpool Giver(s) and Carpool Taker(s) or any other matter in relation to the use of the Ride Buddy Platform between the Members shall be dealt with independently between such parties as deemed necessary.
  • 57.2Notwithstanding anything contained in this agreement, Ride Buddy reserves its right to suspend or terminate the account of any Member, who is found to be in breach of any of the terms of this Agreement, and render the Ride Buddy Platform inaccessible (temporarily or permanently, as the case maybe) with or without notice to such Member and without prejudice to such other legal claims that Ride Buddy may choose to agitate against such Member in breach, before an appropriate forum, at its discretion.

• GENERAL
  • 58.1This Agreement shall be governed by the laws in India without regard to choice of law principles. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be deemed severed and the remaining provisions shall be enforced. You agree that this Agreement and all incorporated agreements may be automatically assigned by Ride Buddy, in Our sole discretion in accordance with the “Notices” section of this Agreement. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section. Our failure to act with respect to a breach by You or others does not waive Our right to act with respect to subsequent or similar breaches. This Agreement sets forth the entire understanding and agreement between the User and Ride Buddy with respect to the subject matter hereof. Sections referring to Services, Licenses, Liability Limit, Indemnity, and Resolution of Disputes shall survive any termination or expiration of this Agreement.

Section 2: Payment Terms

• Ride Buddy platform for the purposes of Ride Buddy Carpooling Services provides the option to measure the carpooling contribution by each user through Carpool Point system. The “Carpool Giver” when he offer the ride to “Carpool Taker”, he gets points as per the distance shared. The points can be used to take carpool or can be redeemed. The point system will help drive the rotational carpooling among large group of users or splitting and sharing of ride costs.
• Ride Buddy for the purposes of Ride Buddy Carpooling Services works on a Carpool points system where points are transferred from Carpool Taker to Carpool Giver through the Ride Buddy application. Cash cannot be used as a mode of payment for successful rides and hence, Ride Buddy has enabled following modes of payment for Carpool Takers:
  • Linked existing prepaid wallets (Paytm, etc.) to the Ride Buddy registered account of the Carpool Taker – Upon completion of ride, points will be debited from linked wallet of the Carpool Taker
  • Pay later with Simpl – Carpool Taker can avail of ‘pay later’ service offered by Simpl, on the Ride Buddy platform – Carpool Taker can link their Simpl account with the Ride Buddy account and choose to make payment for their rides within the due date set forth by Simpl.
• Redemption of Carpool points by the Carpool Giver is either through semi- closed PPI issued by Paytm, Amazon Pay, Sodexo, etc. (either instant or periodic).
• For the purposes of Ride Buddy Carpooling Services, in the event that the redemption of points is through semi-closed PPI, the Carpool Giver has to undertake (by way of affidavit or self-declaration) that the amounts credited in the wallet will be used only for the purposes of fuel, service/ vehicle maintenance and insurance costs. Once the amount is credited to the opted wallet, it will be governed by the terms and conditions of that wallet company. Ride Buddy at its discretion may monitor the usage of the amounts so

credited for the purposes of fuel as declared by the Carpool Giver but is under no obligation to do so.

• For the purposes of Ride Buddy Carpooling Services, Ride Buddy reserves the right to decide the fees such as Platform Service Fees, Subscription Fees, and Inactive User Account Maintenance Fees etc. as applicable to run the Ride Buddy Application. The user agrees to pay these fees by agreeing to the terms and conditions.
• Other Payment Terms for the purposes of Ride Buddy Carpooling Services:
  • Ride Sharing Points. Ride Sharing Points are displayed to Carpool Taker before joining ride. Carpool Taker agrees to give to Carpool Giver. Ride Buddy reserves the right to cap the number of points for a ride
  • Cash prohibited. All Carpool points transfer made by “Carpool Taker” to “Carpool Giver” shall only be made through the Ride Buddy Platform. Cash Payments are strictly prohibited.
  • Carpool Giver agrees to redeem the points earned by offering ride is only for the purposes of vehicle maintenance like fuel, service and insurance costs.
  • Administrative Fee. Ride Buddy receives an administrative fee of 9% or a minimum of 5 rupees (the “Administrative Fee” or “Platform Fees” or “Service Fees”) for each ride shared towards the cost of technology, services, infrastructure and support. . Ride Buddy may change its Administrative Fee as we deem necessary for our business.
  • Subscription Fees. Ride Buddy may charge you the periodic subscription fees for usage of the Ride Buddy platform
  • Account Maintenance Fees : Ride Buddy may charge you the periodic Account maintenance fees for usage of the Ride Buddy platform.
  • All payments made are non-refundable. This no-refund policy shall apply at all times regardless of a Carpool Taker’s decision to terminate usage of Ride Buddy, our decision to terminate a Carpool Taker’s usage, disruption caused to our Services either planned, accidental or intentional, or any other reason whatsoever
  • Promotional Offers. Ride Buddy, at its sole discretion, may make available promotional offers with different features to any of our customers. These promotional offers, unless made to You, shall have no bearing whatsoever on Your offer or contract.
  • Facilitation of Payments. All Charges, as applicable, shall be facilitated through standard payment gateway., Ride Buddy’s third-party payment processing services.
  • Ride Buddy platform should not be used for moving money between wallets and for any financial transfers or for any money laundering activities.
  • Ride Buddy as a platform shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, by payment gateway services.